Privacy Policy | My Site 7

At Joys Bubble Tea Ltd, accessible from www.joysbubbletea.com, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data.

INFORMATION WE COLLECT

When you visit our website and interact with our services, we may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Account Information: Information you provide when creating an account, such as username and password.
Order Information: Details about your purchases, including products ordered, order date, and delivery address.
Technical Data: IP address, browser type, operating system, and information about how you use our website (cookies, device identifiers, etc.).
Communication Data: Any correspondence you have with us, including customer service inquiries, feedback, and support requests.

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

To provide customer support.
To communicate with you about your feedback, promotions, and updates.
To improve our website and services based on user feedback and analytics.
To ensure the security of our services and prevent fraud.
To comply with legal obligations and protect our rights.

SHARING YOUR INFORMATION

We may share your information with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processing, delivery, and marketing.
Legal Requirements: To comply with laws, regulations, or legal requests, or to protect our rights and those of others.

DATA PROTECTION AND SECURITY

We take the security of your personal information seriously. We implement appropriate technical measures to protect your data from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

YOUR RIGHTS

You have certain rights concerning your personal information, including:

Access: The right to request copies of your personal information.
Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
Deletion: The right to request the deletion of your personal information under certain conditions.
Objection: The right to object to our processing of your personal information.
Withdrawal of Consent: The right to withdraw consent at any time when we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

Our website uses cookies to enhance user experience and analyse site traffic. Cookies are small text files placed on your device. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website. For more information on how we use cookies, please refer to our Cookie Policy.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

CONTACTING US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Joys Bubble Tea Ltd

Email: info@joysbubbletea.com